Health Informatics Compliance Survey
Instructions:
For this Assignment, outline issues related to globalization, power, followership, and cultural change from a health leader’s perspective. Identify at least 3 major global health issues that have impacted the U.S. health care system, and describe how this has affected and influenced stakeholders.
Relate the global leadership style differences and similarities within the constructs of transformational leadership. Discuss at least 3 critical elements of culture and diversity on the modern health care organization. Also, provide a table or list of cultural attributes to be cognizant of.
Finally, categorize global leadership differences according to a leader’s use of power, technology, and knowledge management. Provide at least 2 leadership approaches for implementing change.
Solution.
Health Informatics Compliance Survey
Health Informatics is a term that depicts the acquiring, storing, retrieving, and using of healthcare information to foster better coaction among various healthcare providers (Mettler & Raptis, 2012). This multifaceted approach uses health information technology (HIT) to improve health care by seeking higher quality, efficiency and new opportunities. The fields involved include information science, computer science, social science, behavioral science, and management science among others. It is one of the key role players in pushing towards healthcare reform as it involves specializations that link information technology, communications, and healthcare to ameliorate the quality and safety of patient care. Generally, it involves systems such as electronic health records (EHR), health information exchange (HIE) standards, and portable medical data collection devices.
In supporting clinical information systems and the computerized patients’ records, a medical data dictionary was established. Under accreditation standards of the Joint Commission NCQA, CARF, CHAP, URAC Data ,HL7, ASTM, HEDIS, and ACS, it was integrated and with its application, it could provide a road map to the content and structure of the patient database, support encoding of clinical data to remove ambiguities, support exchange and comparison of data between independent computer systems, provide structure and content for decision support across care encounters, enable users to effectively query and report on the database, and lastly, support standardization of clinical data across enterprises (Mettler & Raptis, 2012).
To ensure abidance of the various healthcare facilities embracing the internal and external data dictionary requirements, a compliance survey is needed and with the right compliance survey questions, powerful results can be achieved (Kalra, Beale, & Heard, 2005). This paper intends to come up with a Health Informatics (HI) Compliance survey for healthcare facilities to ensure their internal data dictionary requirements are in compliance with standards and regulations for Health informatics and analyze from the data if the standards are being met and the satisfaction level of data integration to the hospital as the Chief Information Officer.
| Health Informatics (HI) Compliance Survey Questionnaire |
For any conformity programme, a survey tool can be used to measure the effectiveness of the programme. To do the validation as per this paper, a Health Informatics survey questionnaire was developed. This is as sampled below.
Questionnaire
Personal Details
| Patient’s ID: | |
| Patient’s Name: | |
| Gender: | |
| D.O.B: | |
| Age: |
- Our records show that you got care from your healthcare provider. Is that right?
[ ] Yes [ ] No
- Is your healthcare provider the provider you usually see if u need a check-up, want a health problem advice or get sick or hurt?
[ ] Yes [ ] No
- How long have you be going to your healthcare provider?
[ ] Less than 2 weeks [ ] At least 2 weeks but less than 1 month [ ] At least 1 month but less than 3 months [ ] At least 3 months but less than 6 months [ ] 1 year or more
4. In the last 3 months, how many times did you visit your healthcare provider?
[ ] None [ ] 1 time [ ] 2 times [ ] 3 times [ ] 5-9 times [ ] 10 or more times
5. In the last 3 months, did you call your healthcare provider’s office to get an appointment for an illness, injury, or condition that needed care away?
[ ] Yes [ ] No
6. In the last 3 months, when you call your healthcare provider’s office to get an appointment for care you need right away, how often did you get an appointment as soon as you needed?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
7. In the last 3 months, did you make any appointments for a checkup or routine care with your healthcare provide?
[ ] Yes [ ] No
8. In the last 3 months, when you made an appointment for a checkup with your healthcare provider, how often did you get an appointment as soon as you needed?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
9. In the last 3 months, did you call your healthcare provider’s office with a medical question during regular office hours?
[ ] Yes [ ] No
10. In the last 3 months, how often did your healthcare provider explain things in a way that was easy to understand?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
11. In the last 3 months, how often did your healthcare provider give you easy to understand information about the healthcare questions or concerns?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
12. In the last 3 months, how often did your healthcare provider seem to know the important information about your medical history?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
13. In the last 3 months, did your healthcare provider order a blood-test-ray, or other test for you?
[ ] Yes [ ] No
14. Wait time includes time spent in the waiting room and exam room. In the last 3 months, how often did you see your healthcare provider within 15 minutes of your appointment time?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
In general, how would you rate your overall health?
[ ] Excellent [ ] Very good [ ] Good [ ] Fair [ ] Poor
15. In the last 3 months, when your healthcare provider ordered a blood test-ray or other tests for you, how often did someone from this provider’s office follow up to give you those results?
[ ] Never [ ] Sometimes [ ] Usually [ ] Always
16. Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate your healthcare provider?
[ ] 10.best provider [ ] 9. [ ] 8. [ ] 7. [ ] 6. [ ] 5. [ ] 4. [ ] 3. [ ] 2. [ ] 1.
[ ] 0.worst provider
17. Did someone help you complete this survey?
[ ] Yes [ ] No
18. How did that person help you? Mark one or more.
[ ] Read the question to me [ ] Wrote down the answer I gave [ ] Answered the questions for me [ ] Translated the questions into my language [ ] Helped in some other way
Observations
From my own assessment as per the
data resulting from the questionnaire, it is clear that my hospital still needs
to do a lot to ensure that internal data dictionary requirements are met. This
should include increased regulatory or compliance focus on patients’ data
quality and control procedures which generally entails improvement of data
controls and accuracy. There is also the lack of operating effectiveness. In
addition, reduced administrative costs can be achieved by defining clear roles
and responsibilities for data management with agreed measures and metrics to
improve efficiencies and avoid errors. Generally, the external data standards
are being met at my hospital. From the outcome of the questionnaire, most
patients are satisfied as the hospital is able to keep track of their medical
history though improvement for efficiency is still needed. With the captured
clinical data for all patients providing a longitudinal view of each patient
over the entire course of his or her treatment, it is definitely mandatory to
ensure that the internal and external data standards are up to date within the
hospital. It is clear that with the appreciation of Health Informatics over the
past three decades, clinicians are able to see what is occurring in all the different
care settings for their patients, review all the medications that have been
prescribed, and note whether or not patients are adhering to their treatment
plans.
References
Kalra, D., Beale, T., & Heard, S. (2005). The open EHR foundation. Retrieved from https://www.researchgate.net/publication/7603140_The_openEHR_foundation
Mettler, T., & Raptis, D.A. (2012). What constitutes the field of health information systems? Fostering a systematic framework and research agenda. Health Informatics Journal 18(2), 147–56.